Federica Farneti University of Bologna, Forli, Italy Abstract Purpose – The paper aims to study and compare the Australian Red Cross Blood Service (ARCBS) annual (AR) and intellectual capital reports (ICR) with an earlier study. The paper seeks to analyse the reporting practices of intellectual capital (IC) within this organisation. Design/methodology/approach – The case study organisation is an Australian not-for-profit (NFP) organisation and the study took place over three years. A content analysis…
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