live at the Carelink locations and staff provides care 24 hours per day, 7 days per week. The billing function is an area that needs to be streamlined. Currently, staff provides services, handwritten notes are taken, these notes get typed into the computer whenever the staff person has time, the notes are then entered into a software program called ETO, the Accounts Receivable clerk accesses ETO to run a report to see how many consumers were given services for the month, the Accounts Receivable clerk…
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