Ireland, Malaysia, china, US. Low labor cost, high productivity of local workforce, proximity to important regional markets to reduce shipping costs and time. - Dell costumer support operations: Bangalore, India, low wage rates, and availability of educated English speaking. Difference in culture US/India -> complains, move some operations to US. - Supply Base: 200 Global suppliers. 50% China. Business Model: direct selling, no wholesalers or retailers. - 2004 85% of sales made online: ability to…
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