PROJECT REPORT - A STUDY ON ENHANCED EMPLOYEE PERFORMANCE THROUGH SOFT SKILLS

AT DZINE-HUB CREATIONS PVT.LTD.

TABLE OF CONTENTS
S.no TITLE Page No
1. Acknowledgement 10
2. Executive Summary 11-12
3. List of Tables 13-14
4. List of Figures 15-16 Chapters 1. Introduction 17-48 1.1 Definition of Soft Skills 17 1.2 Hard Facts About Soft Skills 19 1.3 Top 60 Soft Skills 21 1.4 Soft Skills Gap – Do You Have One? 23 1.5 Distinction Between Hard Skills & Soft Skills 25 1.6 Soft Skills Are Important 28 1.7 Soft Skills Types 28 1.8 The Benefits of Soft Skills 31 1.9 Employee Performance 32 1. 10 Commitment to Performance 33 1.11 Indian Scenario 41 1.12 Need of The Hour 42
1.13 Objectives 43
1.14
Soft skills is a sociological term relating to a person's "EQ" (Emotional Intelligence Quotient), the cluster of personality traits, social graces, communication, language, personal habits, friendliness, and optimism that characterize relationships with other people.

Hard skills (part of a person's IQ), are the traits which are the occupational requirements of a job and many other activities whereas soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects.
Distinction Between Hard Skills & Soft Skills:
A distinction needs to be maintained between soft skills and hard skills. While hard skills refer to technical and academic skills, soft skills refer to wide-ranging personal and interpersonal skills. Academic and technical skills can be more easily defined, observed and measured. However, the measurement of personal and interpersonal skills requires complex factors.
Importance of Soft skills
To handle interpersonal relations
To take appropriate decisions
To communicate effectively
To have good impression and impact to gain professional development

Three driving forces of Soft Skills:

1) Necessity for improvements to the bottom line (Requirement for a higher rate of project success).
2) Increasing competition (Puts pressure on companies to operate more efficiently and effectively).
3) Globalization.

Determinants or Elements of soft