quality and value. His legacy continues to today. Nordstrom has evolved from a single downtown Seattle shoe store into one of the nation’s leading fashion specialty retailers. Nordstrom’s goal is to provide outstanding customer service in every interaction, with the customers, coworkers, and vendors. The company was founded on this principle and supports their success today and every day. In the following report, I will examine Nordstrom’s business, its customers, the business model, and…
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