SCM 460 GLOBAL SUPPLY CHAIN STRATEGY
Dr. Alex Rodrigues
Relationship Management
Topics
Topic 1:
• Understand what kind of collaboration is appropriate for your firm’s strategy
Topic 2:
•
Understand the drivers, facilitators, impediments and benefits of SC collaboration
Reading 1: We’re In This Together
• Many SC partnerships fail to live up to expectations
– Make sure the partnership is justified
– Example: Wendy’s only partners when both “volume of buy” and
“complexity to Wendy’s” is high
• Drivers
– Asset & Cost Efficiencies
– Customer Service Enhancements
– Marketing Advantages
– Profit Growth or Stability
• Facilitators
– Compatibility of: Corporate Cultures; Mgmt philolosophies/techniques; – Strong Sense of Mutuality
– Symmetry between the 2 parties
• Collaboration: all supply chain companies are actively working together as one toward common objectives, sharing information, knowledge, risk & profits
• Collaboration can be successful
– Requires right enablers to be in place
– Requires barriers to be overcome
• Collaboration is characterized by sharing – the sharing of information, knowledge, risks, and profits
Reading 2: Collaboration:
Enablers, Impediments, Benefits
Enablers
• Common Interest
• Openness
• Recognizing who/what important • Mutual help
• Clear expectations
• Leadership
• Working together &
Adjusting to one another
• Cooperation, not punishment • Trust
• Benefit sharing
• Technology
Barriers
• Doing things the old way • Conventional accounting practices
• Tax laws
• Limited view of SC
• Annual negotiation process • Time investment
• Inadequate communication • Inconsistency
• betrayal
Benefits
• Reduced inventory
• Increased customer service
• Increased efficiency of human resources • Reduced cycle times
• Increase speed to market of new products • Increased focus on core competencies • Increase public image
• Increased trust and interdependence • Increased sharing of info, ideas, technology • Increased emphasis on SC whole
• Increased shareholder value
• Competitive advantage
Reading 3: Which Kind of
Collaboration is Right for You?
• Article does not have a specific SC focus – think about how these ideas can be applied in a SC setting
• Before jumping in to collaborative relationships, consider your firm’s collaborative architecture
– Structure
– Organizing principles
• Two Basic Questions to Ask:
– Given your strategy, how open or closed should your firm’s network of collaborators be?
– Who should decide which problems the network will tackle and which solutions will be adopted?
Reading 3: Which Kind of
Collaboration is Right for You?
Reading 3: Which Kind of
Collaboration is Right for You?
Reading 3: Which Kind of
Related Documents: 22 RELATIONSHIP MANAGEMENT Essay
Retail & Distribution Management Building brand webs: Customer relationship management through the Tesco Clubcard loyalty scheme Jennifer Rowley Article information: Downloaded by Newcastle University At 07:53 22 November 2014 (PT) To cite this document: Jennifer Rowley, (2005),"Building brand webs", International Journal of Retail & Distribution Management, Vol. 33 Iss 3 pp. 194 - 206 Permanent link to this document: http://dx.doi.org/10.1108/09590550510588361 Downloaded on: 22 November 2014, At:…
ARTICLE IN PRESS Hospitality Management 22 (2003) 281–295 Competency needs among managers from Spanish hotels and restaurants and their training demands$ ! S. Aguta,*, R. Graub, J.M. Peiroc a Department of Psychology, University of Murcia, Campus Universitario de Espinardo Ed, Luis Vives, 30100 Espinardo (Murcia), Spain b Department of Psychology, Jaume I University, Campus de la Ctra. Borriol, ! 12080 Castellon de la Plana, Spain c " ˜ez Department of Psychology, University…
Chapter 03: Database Systems, Data Centers, and Business Intelligence TRUE/FALSE 1. A database, a database management system, and the application programs that use the data make up a database environment. ANS: T PTS: 1 REF: Why Learn About Database Systems, Data Centers, And Business Intelligence 2. A database scientist is a skilled and trained IS professional who directs all activities related to an organization’s database, including providing security from intruders. ANS: F PTS: 1 REF:…
criminal justice professionals varies depending on private and public management. Like any organization, state and local criminal justice agencies must cope with issues of organizational management and employ the management styles that best allow them to achieve their objectives of crime prevention, adjudication of criminal offenses, and punishment of offenders. Management science has, over the years, developed different styles of management that could apply to law enforcement agencies, criminal courts,…
Accounting Exam # 2: Chapters 15, 16, 20, 22, 23, 24 Chapter 15: Management Acc. vs. Financial Acc. TABLE15-1 Comparison of Management Accounting and Financial Accounting Areas of Comparison Management Accounting Financial Accounting Primary users Managers, employees, supply-chain partners Owners or stockholders, lenders, customers, governmental agencies Report format Flexible, driven by user's needs Based on generally accepted accounting principles Purpose of reports Provide information for planning…
namely promotional opportunities, remuneration, working environment, workload, relationship with colleagues, and management style. The study used self administered questionnaires which were distributed to 320 lecturers from UiTM Kelantan. Data was analysed using SPSS 16 for descriptive analysis while AMOS 17 was used for Structural Equation Modelling (SEM). The study found that promotional opportunities, workload and relationship with colleagues significantly affect job satisfaction of lecturers. This…
HOW DO THE THEORIES PROPOSED IN YOUR CHOSEN READING INFORM YOUR UNDERSTANDING OF CONTEMPORARY MANAGEMENT FUNCTIONS AND EMPLOYER-EMPLOYEE RELATIONSHIP? The theories of Frederick W. Taylor’s Scientific Management proposed in Edwin A. Locke’s (1982) “The Ideas of Frederick W. Taylor An evaluation” point to Taylor’s tremendous influence on modern-day management. Because Taylor developed this principle in the early 1900’s focusing mainly on scientific decision-making and individualized work while working…
supervisors, or managers by a present or former employee (most aggressive form in our company). Type 4 deals with violence committed in the workplace by someone who doesn’t work there, but has a personal relationship with an employee (an abusive spouse or domestic partner) ( Valentine, S., Human Resource Management).The adverse and most concerning workplace violence repercussions that impact our organization and individuals is wide-ranging and includes: temporary/permanent absence of skilled employee, psychological…
Change Management and Communication Plan Lisa Metcalf, Jennifer Kraner, Jillian Gaudio, and Marissa Coale MGT 311 December 22, 2014 Denna Atkinson Change Management and Communication Plan The current formal and informal structure of Riordan Manufacturing consists of legitimate power and expert power. Legitimate power in a company consists of the formal authority to use their organizational resources that are based on the company’s position in that organization. The Riordan Company makes all of this…