Other people are not easy to figure out.
Why are they the way they are?
Why do they do what they do?
We all have a fundamental fascination with explaining other people’s behavior, but all we have to go on is observable behavior:
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What people do
What they say
Facial expressions
Gestures
Tone of voice
Nonverbal Behavior
Nonverbal Communication
The way in which people communicate, intentionally or unintentionally, without words.
Nonverbal cues include:
• facial expressions
• tone of voice
• gestures
• body position/movement
• the use of touch
• gaze
Nonverbal Behavior
Some nonverbal cues actually contradict the spoken words.
• Communicating sarcasm is the classic example of verbal-nonverbal contradiction. • Think about how you’d say “I’m so happy for you” sarcastically.
Facial Expressions of Emotion
• Paul Ekman and others have conducted numerous studies indicating that the ability to interpret at least the six major emotions is cross-cultural—part of being human and not a product of people’s cultural experience.
Facial Expressions of Emotion
• Other emotions such as guilt, shame, embarrassment, and pride occur later in human development and show less universality.
• These latter emotions are closely tied to social interaction.
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March 23rd 1900 Died – March 18th 1980 Social Psychology Human Philosophy He was associated with what became known as the Frankfurt School of Critical Theory. Critical Theory is looking at society and trying to figure out what is wrong with it. Granville Stanley Hall 1944-1980 Evolutionary and Development Discovered the link between child development and human evolution Albert Bandura Born 4th December 1925 Cognitive and Behavioural Psychology The social learning theory which he believes people…