ID 221244_TVSY_HAM#24_ORGANIZATIONAL THEORY
Unit1
 Question 1
4 out of 4 points

__________ refers to the vertical ordering of organizational roles according to their relative authority.
Answer

Selected Answer: Hierarchy
Correct Answer: Hierarchy

 Question 2
4 out of 4 points

Given that there are inside and outside stakeholders, indicate which of the following is NOT an example of an outside stakeholder?
Answer

Selected Answer: Managers
Correct Answer: Managers

 Question 3
4 out of 4 points

Which theory provides a mechanism for considering complex authority relationships, including the delegation of decision making authority or control over resources from one person, the principal, to another, the agent?
Answer

Selected Answer: Agency
Correct Answer: Agency

 Question 4
4 out of 4 points

The shared set of values and norms that guide organizational member interactions with each other and customers is referred to as organizational __________.
Answer

Selected Answer: culture
Correct Answer: culture

 Question 5
4 out of 4 points

An organization's inputs include all of the following EXCEPT:
Answer

Selected Answer: finished goods.
Correct Answer: finished goods.

 Question 6
4 out of 4 points

The process of selecting and managing organizational structure and organizational culture is termed __________.
Answer

Selected Answer: organizational design
Correct Answer: organizational design

 Question 7
4 out of 4 points

__________ denotes patterns of decision making and actions engaged in by managers using core competencies to achieve competitive advantage and perform beyond competitors.
Answer

Selected Answer: Strategy
Correct Answer: Strategy

 Question 8
4 out of 4 points

The process by which organizations redesign structures and cultures to move from a current state to an intended future state in order to increase effectiveness is termed __________.
Answer

Selected Answer: organizational change
Correct Answer: organizational change

 Question 9
4 out of 4 points

__________ are cost savings that result when goods and services are produced in large volume on automated production lines.
Answer

Selected Answer: Economies of scale
Correct Answer: Economies of scale

 Question 10
4 out of 4 points

The decision sets that individuals experience when they must decide upon "the right thing to do," even though it may go against self interests, is regarded as __________.
Answer

Selected Answer: an ethical dilemma
Correct Answer: an ethical dilemma

Unit 2
 Question 1
4 out of 4 points

The forces from outside the stakeholder's group that directly affect an organization's ability to secure and utilize resources is regarded as what type of environmental force?
Answer

Selected Answer: Specific
Correct Answer: Specific

 Question 2
4 out of 4 points

The transaction cost approach implies that an organization should:
Answer

Selected Answer: use relatively informal linkage mechanisms to minimize transaction costs and avoid bureaucratic costs.
Correct Answer: use relatively informal linkage mechanisms to minimize transaction costs and avoid bureaucratic costs.

 Question 3
4 out of 4 points

Economic forces that shape the specific environment and the ability to acquire resources include all of the following EXCEPT:
Answer

Selected Answer: manufacturing.
Correct Answer: manufacturing.

 Question 4
4 out of 4 points

__________ is the power to hold people accountable for their actions and to make decisions concerning the use of resources.
Answer

Selected Answer: Authority
Correct Answer: Authority

 Question 5
4 out of 4 points

__________ is defined as how rapidly the forces in the environment change.
Answer

Selected Answer: